Privacy Policy

This website is committed to protecting our clients’ privacy. We only uses the information we collect to process orders requested by our clients. As a visitor to our website, you have the right to understand our information privacy practices. We understand that submitting your information over the Internet involves a great deal of trust on your part and we take this trust very seriously. Our highest priority is to ensure the security and confidentiality of our clients’ personally identifiable information such as name, address, phone number, email address and card details. Please review our Terms and Conditions page for more information.

What Information We Collect
We do not collect any personal information by you browsing our website. If you choose to order any of our products or services, you must voluntarily provide us with your name, address, phone number, email address and card information. Your information is not shared with any person, business or organization for any other purpose than to fulfil your order request. No card information is stored on our servers at any time. For statistical purposes we have installed Google Analytics, which you can withdraw your consent from by deleting the _ga file from your computer.

Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file or visit our Cookies Page for more information. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited. With cookies diabled you may not be able to submit your order. Please review our full Cookie Policy for more information.

Use of Your Data
The information you voluntarily provide to us is only used to process your order. User data is never disclosed to any third parties unless as otherwise disclosed in this privacy statement. We disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, to any other third party with your prior consent to do so.

Links to Other Web Sites
On our site there are some outgoing links to other sites for the purpose of providing visitors with additional information about our services and to introduce sites we recommend. The fact that we provide these links, however, does not mean that we approve of or endorse the content, services or products offered by those sites. Should you follow the links, we cannot be held liable for any way you may utilise those sites, or for any content they include. When visiting the site of any third party provider, we strongly recommend you read their terms and conditions thoroughly.

In some instances, visitors may arrive at our site via a link provided by a third party. In this instance, we cannot be held liable for the way the other site is utilised or for its content. We recommend you read the site’s terms and conditions thoroughly. Any third party sites with links to www.etastravel.com are not offered by us, and are not within the control of our company. In instances where we do link to third-party sites, we make every attempt to ensure that those sites are not in violation of any legal requirements. However, it is not possible to conduct continual or permanent reviews of the status of such sites, and it would be unreasonable to expect us to do so. Any links we allow are with sites we cannot detect to have been in violation of any legal requirements. Should we detect such violations, all measures would be taken immediately in order to remedy the situation.

Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may do the following: correct, update, amend, delete/remove or deactivate it, by contacting our Customer Service Department: [email protected]

Sharing of information
The only time we might share your information is if we are legally required to provide some user information or individual access information related to law enforcement agency, court of law, or other government agency in response to their request, subpoena, or court order. We do not share your information for any marketing or other purpose.

Security
Our shopping cart includes a Secure Socket Layer (SSL) certificate to protect our customers’ information when shopping online. SSL technology encrypts the customers’ name, address, and card information between your computer and our server. We work closely with Visa, MasterCard and American Express to eliminate any fraudulent transactions. It is easy to see that your connection is secure as the URL of your website will change from http:// to https:// indicating that the connection is secure during the check-out process. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot ensure its absolute security.

The Directive on ePrivacy
The only time we might share your information is if we are legally required to provide some user information or individual access information related to law enforcement agency, court of law, or other government agency in response to their request, subpoena, or court order. We do not share your information for any marketing or other purpose.

The Directive on ePrivacy
We adhere to the Data Protection Act of 2018, which outlines the requirements for companies regarding customer privacy protection and the manner in which all personal data is processed.

Changes in this Privacy Statement
If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

The General Data Protection Regulation (GDPR) is a regulatory framework for personal data processing in the European Union (EU) and the European Economic Area (EEA).

The European Parliament and Council implemented the rule (EU 2016/79) on April 27, 2016.

The GDPR’s key goals are to:

1. provide EU residents more control over data provided to firms
2. provide companies with a framework to follow when processing data from EU residents

Governments outside the EU/EEA exercise various rules on the processing of personal data. Some regulatory systems are comparable to the GDPR, while others are significantly more constrained. Global corporations often adhere to the GDPR framework, which is regarded as a leading standard for data processing. The internet is made up of millions of websites, each of which requires certain data to be placed on the computers of visitors.

Data saved can be classified as follows:

• Traceable
• Non-Traceable

This website does not require any traceable data to be saved on the computers of visitors in order to work properly. Visitors are fully anonymous. The only non-traceable data gathered is for technical analysis. To secure data transfers to and from our website, we use SSL (secure socket layer).

Only visitors who contact us submit traceable data. What you write in your email and include is entirely up to you. If you contact us, we will have access to the information you submit. After we respond to your email, it will be permanently erased along with any attachments you may have included after 60 days.

We do not keep any personally identifiable information for any reason other than offer our services and respond to your questions. This website is designed for visitors who are at least 18 years old.

If you have any queries about GDPR or privacy, please contact the Data Protection Officer at any time: [email protected]

Contact our Legal Department
Email us at [email protected] for further assistance.

Last updated: November 7th, 2024