Contact Us - ETAS TRAVEL

How can you reach us?

Please email the Customer Service Center if you have any questions about the services we provide. If you have submitted an application already, please include information such the name of the traveler and the email address in order to assist us in locating your purchase. If you have submitted multiple applications, we ask you to provide the information above for each of the travelers/applicants.

Our team is committed to responding promptly and efficiently to your inquiries. Please note that response times may vary based on the complexity of your request and the current volume of inquiries. We appreciate your patience and will do our best to assist you as quickly as possible.

We welcome all feedback and questions and Our Customer Service Center is available 24/7. Our response time is usually within six hours. We can be reached in either English or your native language by email if supported. You can also check out our FAQ, Policies, and Terms for answers to the most frequently asked questions.

Frequently Asked Questions

What is an ETA visa for the UK, and who needs it?

An ETA (Electronic Travel Authorization) visa is a digital entry requirement for travelers from visa-exempt countries visiting Europe. It is required for short-term stays, including tourism, business, or transit, and must be obtained before traveling.

How long is the ETA visa for UK valid?

The ETA visa is typically valid for up to three years or until your passport expires, whichever comes first. It allows multiple entries, with each stay generally limited to 6 months.

How do I apply for an ETA visa for the UK?

You can apply online through the official ETA website or use a private company. The process involves filling out a form, providing personal and travel details, and paying a fee. Most applications are processed quickly, but it is advised to apply at least a few days before your travel date.

What information do I need to provide when applying for an ETA?

When applying, you’ll need to provide your passport details, personal information (such as your name and address), travel plans, and answer security-related questions. Ensure all information is accurate to avoid delays or issues with your application.